This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Voibe macOS application ("app") or our website, https://www.getvoibe.com. By using any of our services, you consent to the data practices described in this policy.
We believe in collecting only the data necessary to provide and improve our service. Here’s what we collect:
Account Information: When you register for Voibe, we collect your email address. This is used to manage your account, communicate with you, and provide support.
Usage Statistics: We collect anonymized usage statistics to understand how our app is used. This includes information like how often features are used, app performance data, and crash reports. This helps us identify areas for improvement and fix bugs.
Optional Data for Service Improvement (Opt-in): By default, your voice audio and transcriptions are processed entirely on your device and are never sent to us. You have the option to share this data with us to help improve the accuracy and performance of Voibe. This feature is off by default and must be explicitly enabled by you in the app's settings. If you choose to opt in, we will collect audio snippets and the corresponding text transcriptions. This data is used solely for training and improving our transcription models.
Use of Information: Your information is used to manage your account, produce anonymized analytics, and ensure the functionality of our services. If you opt-in to data sharing, that data is used to improve our core transcription technology.
Our website may use cookies to enhance your experience, but our macOS app does not use cookies. For our website, we use essential cookies for site functionality. We use local storage in the app to store your preferences and settings on your device.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Anonymized usage data may be shared with third-party analytics services to help us understand and improve the app. If you opt-in to share your audio and transcription data, it is used exclusively by us for internal model training and is not shared with third parties.
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
We implement a variety of security measures to maintain the safety of your personal information. While we strive to protect your information, no security measures can guarantee absolute protection.
You have the right to review, change, or delete your personal information by emailing us at hi@getvoibe.com. You can enable or disable optional data sharing at any time within the app's settings.
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
We may update this policy from time to time. We encourage users to review this policy periodically. We will notify you of any changes by posting the new policy on our Site.
For any questions or comments about this Privacy Policy, please contact us at hi@getvoibe.com.
This policy is effective as of June 1, 2025.