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No audio detected

You hold the hotkey and speak, but no text appears and you don't see Voibe's audio meter moving. The hotkey is working β€” the microphone isn't being captured. The four fixes below cover ~99% of cases.

30-second checks first

  • Voibe icon in the menu bar (or Windows system tray) shows the recording animation when you hold the hotkey?
  • You're not muted at the system level (control center mic toggle)?
  • Another app isn't currently holding the mic exclusively (Zoom, Meet, FaceTime)?
01

Confirm microphone permission

Without microphone access, Voibe receives silence. macOS may have revoked permission after an update, or you may have skipped granting it on first launch.

On a Mac:

  1. 1. Open System Settings › Privacy & Security › Microphone.
  2. 2. Find Voibe in the list and confirm the toggle is on.
  3. 3. If it's already on but Voibe still doesn't capture audio, toggle it off, then back on.
  4. 4. Quit Voibe and relaunch.

On Windows:

  1. 1. Open Settings › Privacy & security › Microphone.
  2. 2. Confirm Microphone access and Let apps access your microphone are both on.
  3. 3. Scroll to the app list and confirm Voibe is on. If a Let desktop apps access your microphone switch is present, that must be on too.
  4. 4. Quit Voibe from the system tray and relaunch it.

Voibe only listens while you hold the hotkey β€” see Permissions for the details.


02

Pick the right input device

Voibe uses your computer's currently selected input device. If a Bluetooth headset is paired but not in your ear, an unplugged USB mic is still listed, or your AirPods went to sleep, you can be capturing nothing while a perfectly good built-in mic sits idle.

  1. 1. Click the Voibe wave icon in the menu bar, or in the Windows system tray.
  2. 2. Hover Microphone to see every available input.
  3. 3. Pick the one you want β€” usually your machine's built-in mic (for example MacBook Pro Microphone) or a wired headset for best results.
  4. 4. Test by holding the hotkey and speaking; you should see the audio meter move.

We recommend the built-in mic for sitting-at-desk use β€” see AirPods & Bluetooth Microphones.


03

Test the mic in another app

Rule out a hardware or system-level problem before deeper Voibe debugging.

On a Mac:

  1. 1. Open Voice Memos from Applications.
  2. 2. Tap the red record button and speak.
  3. 3. Stop and play back. If you can hear yourself, the mic and macOS audio stack are fine β€” the issue is between Voibe and your input device. Re-check fix 2.
  4. 4. If Voice Memos also captures silence, the issue is hardware or system audio. Try a different physical input device, or restart the Mac to reset CoreAudio.

On Windows:

  1. 1. Open Settings › System › Sound and scroll to Input.
  2. 2. Select your microphone and speak. The volume meter should move.
  3. 3. If the meter moves but Voibe hears nothing, the mic is fine and the issue is between Voibe and your input device. Re-check fix 2.
  4. 4. If the meter stays flat, check the device isn't muted or disabled, try a different physical input, and confirm the mic isn't switched off by a hardware key or a laptop privacy shutter.

04

Quit and relaunch Voibe

If something at the operating system layer reset while Voibe was running β€” a sleep/wake cycle, a Bluetooth disconnect, or an audio device change β€” Voibe sometimes needs a fresh start to re-bind to the mic.

  1. 1. Click the Voibe wave icon in the menu bar or system tray › Quit.
  2. 2. Relaunch it β€” from Applications or Spotlight on a Mac, or the Start menu on Windows.
  3. 3. Try the hotkey again.

Still not working?

  • If audio is captured but the words come out wrong, see Fixing Poor Accuracy.
  • If you're on AirPods or a Bluetooth headset and want a more reliable setup, the AirPods & Bluetooth guide explains why and what to do instead.
  • Email hi@getvoibe.com with your macOS version and the input device you're using.