Troubleshooting
Pick the symptom you're seeing. Each guide is a short, ordered checklist of fixes — most users are sorted by step one or two.
Hotkey not working
You hold the hotkey and nothing happens. On a Mac, almost always Accessibility permission silently dropping; on Windows, usually another app claiming the same key. Ordered fixes for both.
Open guide →No audio detected
Voibe isn't picking up your voice. Walk through microphone permission, input device selection, hardware testing, and a clean restart.
Open guide →Fixing poor accuracy
Words are wrong, names are mangled, or the transcription feels off. Five stacking fixes: mic, environment, vocabulary, model, and how you speak.
Open guide →App won't launch
Voibe quits on launch or refuses to open. Usually hardware compatibility, an old macOS, Gatekeeper or SmartScreen, or a corrupted download.
Open guide →AirPods & Bluetooth
Why we recommend a wired mic over AirPods and Bluetooth headsets, and what to use when you need wireless. Codec switching, latency, and microphone choice explained.
Open guide →Not sure where to start?
A quick branch to the right page:
- Voibe icon missing or app crashes on open → App Won't Launch
- Hotkey does nothing, no audio cue → Hotkey Not Working
- Hotkey responds but no text appears → No Audio Detected
- Text appears but the words are wrong → Fixing Poor Accuracy
- Issues since switching to AirPods or a Bluetooth headset → AirPods & Bluetooth
Can't find your issue?
Email hi@getvoibe.com with your macOS version, Mac model, and a one-line description. We answer fast and we update these pages based on what people ask.