Help Center
Everything you need to know about using Voibe effectively, on Mac and on Windows.
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- Sign-in codes & purchase activation Fix missing Voibe sign-in codes, failed code requests, and a paid plan that does not appear in the app on Mac or Windows.
- Your 7-day free trial Try Voibe for 7 days with no credit card required. Learn how to start, how you move to Voibe Free after the trial, and how to fix an unexpected limit.
- Getting Started 30-second overview of Voibe: hold the hotkey, speak, release — and the text appears in whatever app you're using.
- System Requirements Voibe works on all Macs — Intel and Apple Silicon, macOS 14.4 or later — and on Windows 10 and 11. On-device mode needs Apple Silicon; zero-retention cloud mode works on both platforms. Here's how to check your machine.
- First-Time Setup on Mac Step-by-step macOS walkthrough: install, grant microphone and accessibility permissions, pick your hotkey, and run your first dictation in under two minutes.
- Voibe on Windows Setting up on a PC: install the app, allow microphone access, pick a hotkey, and find the system tray icon. Plus how zero-retention cloud mode works and what differs from the Mac app.
- Permissions On Mac, Voibe needs microphone and accessibility permissions; on Windows, just the microphone. What each one does, what we cannot do with them, and how to grant them.
Using Voibe
- Dictating in Word, email, Excel & other apps Use Voibe in Word, Outlook, Gmail, Google Docs, Excel, and code editors. Learn where to place the cursor and what to do when text does not appear.
- Languages & dictation settings Choose a dictation language on Mac, understand current Windows language limitations, and troubleshoot unexpected output languages.
- Dictating to AI Assistants Voice-prompt Claude, ChatGPT, and anything else with a chat box. Which mode suits long prompts, why you should stop self-editing, reusable prompt scaffolds, and where your words actually go.
- Dictation Modes Learn about Push-to-Talk, Hands-Free, and Live Dictation — three ways to dictate with Voibe, each designed for different workflows.
- Menu Bar & System Tray Voibe lives in your Mac's menu bar — and in the Windows system tray. Where to find the icon, what the menu shows, and how to access history, stats, and settings.
- Memory Create spoken shortcuts that Voibe expands inline — fix words it consistently mishears, shorten URLs and emails, and store reusable prompts. Stored locally on your own machine.
- Developer Mode Voice dictation for Cursor, VS Code, and Windsurf. Voibe scans your workspace locally and resolves file names, folder paths, and identifiers — and attaches files to AI chats when you mention them.
- Spoken Punctuation Say punctuation and symbols by name and Voibe types them as you dictate — commas, brackets, @, math signs, currency, and full email addresses. Runs on your own machine, instantly.
- Smart Formatting Formatting, number conversion, and punctuation — what to expect and how to troubleshoot the result.
Voibe Work and meeting notes
- What's in Voibe Work Voibe Work is Voibe Dictation plus meeting notes with no bot in the call. What's included, where it runs, how your meeting data is handled, and how to get it.
- How to take meeting notes Take meeting notes on your Mac with Voibe Work, with no bot in the call. Start a recording, pick a summary style, rename speakers, chat with your meetings, and export your notes.
- Upgrading from Voibe Pro to Voibe Work For Voibe Pro monthly and annual subscribers: how to upgrade to Voibe Work from your billing page and pay only the difference for the rest of your billing period.
Transcription API
- Transcribe Audio in Claude Connect Voibe to Claude, Claude Desktop or Cowork and ask it to transcribe a recording. Speaker labels, timestamps and a summary in the chat, with 15 free minutes to start.
- API and MCP Documentation The developer reference on platform.getvoibe.com: three endpoints, the MCP server, setup for Claude Code, Cursor, Codex, ChatGPT and VS Code, limits and pricing.
Privacy & compliance
- Privacy Overview Cloud transcription on Mac and Windows, with an on-device option on Apple Silicon. Either way your audio is never stored, sold, or used to train AI. What that means and what we collect to run your account.
- How On-Device Dictation Works The technical pipeline: how audio flows from your microphone to text, why Apple Silicon's Neural Engine matters, and what "on-device" actually means versus other "on-device" claims.
- HIPAA-Friendly Dictation For healthcare professionals — why Voibe's on-device architecture fits clinical workflows, BAAs available on demand, certification status, use cases, and what to confirm with your compliance team.
- Voibe for Legal Work For lawyers and privileged work — why architecture matters more than policy, attorney-client privilege, NDA-bound work, custom legal vocabulary, and what to confirm with your firm.
- GDPR Compliance For EU and UK users — what we process and why, legal bases, your rights under UK and EU GDPR, international transfers, and how to exercise them.
Account & support
- Frequently Asked Questions Quick answers on Mac vs Windows, offline use, battery impact, whether Voibe is always listening, developer tools, changing the hotkey, and using it for medical or legal work.
- Troubleshooting Fixes for the most common Voibe issues — hotkey not working, no audio detected, poor accuracy, the app won't launch, and AirPods or Bluetooth problems.
- Plans & Billing Voibe Free, plus Voibe Dictation and Voibe Work per seat: what each plan includes, how billing works through LemonSqueezy, plus refund policy and license management.
Still need help? Email hi@getvoibe.com and we'll help you out.