Frequently Asked Questions
The details behind how Voibe works day to day. For the quick answers most people want before trying Voibe, see the FAQ on our home page.
Does On-Device Mode keep AI text formatting offline too?
No. AI text formatting is an optional cloud feature, separate from the dictation engine. For fully local, offline dictation on an Apple Silicon Mac, choose On-Device under Dictation Engine and turn AI text formatting off in Voibe → Dashboard → Settings. With formatting enabled, the finished text is sent to the cloud for cleanup; the on-device engine still transcribes your audio locally.
How AI formatting worksWhy haven't I received my sign-in code?
Check your email address and spam folder, allow a few minutes for delivery, then request another code. If the app says “Failed to send code,” check your connection and try reopening the app. Contact hi@getvoibe.com if it continues.
Sign-in code troubleshootingI upgraded but my app still shows the old plan. What should I do?
Check that your app email matches your purchase email, then sign out and back in to refresh the plan. You do not need to enter an order number in the referral-code field. If the plan is still wrong, email hi@getvoibe.com with your purchase email and order reference.
Fix sign-in and activationWhich languages does Voibe support, and how do I change languages?
Voibe supports languages including English, Spanish, French, German, Italian, Polish, and Russian. On Mac, choose Primary Language in Voibe → Dashboard → Settings. Manual language selection on Windows is planned for an upcoming update.
Language settings and troubleshootingCan I dictate directly into Word, email, or Excel?
Yes. Click into an editable document, email, or Excel cell, use your configured hotkey, and speak. Voibe inserts the text into that field. Your apps keep their usual appearance, including light themes.
Dictating in everyday appsIs Voibe available for iPhone or Android?
Voibe is currently available for Mac and Windows. There is no iPhone or Android app available to download. We have not announced a mobile release date.
Supported platformsCan I try Voibe without a credit card?
Yes. Download Voibe and sign in to start a 7-day free trial. No credit card is required, and you will not be charged automatically when it ends. After the trial you move to Voibe Free, or choose a paid plan for unlimited dictation.
How the trial worksDoes Cloud Mode sync my Memory across computers?
No. Cloud Mode controls where dictation is processed. Memory entries stay on the computer where you created them and do not sync when you sign in on another device.
How Memory worksHow many devices can I use with one license?
One license is for one person. You can install Voibe on multiple Macs, with one Mac signed in at a time. Your Windows PC can stay active alongside your Mac. Signing in on a second Mac signs you out of the first.
Using Voibe across devicesCan I see and correct text while I speak?
On Mac, Live Dictation shows an editable draft as you speak, then inserts the finished text into your app. On Windows, use Push-to-Talk or Hands-Free and edit the text after it is inserted.
Compare dictation modesCan I request a BAA, including as a solo practitioner?
Yes. Voibe offers Business Associate Agreements (BAAs) on demand. Email hi@getvoibe.com with your requirements, including whether you plan to use Cloud Mode, so we can discuss your workflow and the agreement.
Email your BAA requirementsIs Voibe better than cloud-based dictation apps?
Voibe gives you a choice most cloud apps don't. In on-device mode (on Apple Silicon Macs), transcription keeps audio on your Mac. Turn optional AI text formatting off too to keep both audio and text local. In zero-retention cloud mode, Voibe uses only open-source models and your audio is deleted immediately after transcription — never stored, never sold, never used to train AI. Typical cloud dictation apps send your audio to third-party servers with retention policies you don't control.
Does Voibe work on Windows?
Yes. Voibe runs on 64-bit Windows 10 and Windows 11, with the same push-to-talk and hands-free dictation as the Mac app — hold your hotkey and speak, or double-tap to go hands-free, and the text lands wherever your cursor is. On Windows, dictation runs in zero-retention cloud mode. See the Windows setup guide for the full walkthrough.
Does the Windows version run offline or on-device?
No. On Windows, Voibe runs in zero-retention cloud mode, so it needs an internet connection. It's still private by design: only open-source models, your audio is deleted the instant it's transcribed, and nothing is ever stored or used to train AI. Offline dictation is available on Apple Silicon Macs after setup with the on-device engine selected and AI text formatting off.
Which Voibe features are Mac-only?
Fully on-device mode, Live Dictation, and manual language selection are Mac-only today. Language selection is planned for an upcoming Windows update. Windows supports push-to-talk, hands-free, Developer Mode, custom vocabulary, spoken punctuation, and smart formatting. One seat covers your Mac and your Windows PC.
Will Voibe drain my battery?
Battery impact depends on your hardware, session length, and dictation engine. On-device transcription uses Apple Silicon to process speech locally. Cloud Mode, available on Mac and required on Windows and Intel Macs, runs transcription remotely. Voibe captures audio only during an active dictation.
Is Voibe always listening?
No. Voibe listens only during an active dictation. In Push-to-Talk, hold the hotkey to record and release to stop. Hands-Free and Live Dictation continue until you use their stop control, so you do not need to hold a key throughout.
Does Voibe work offline without internet?
Yes, on an Apple Silicon Mac after setup: select On-Device under Dictation Engine and turn optional AI text formatting off. Cloud Mode and AI text formatting need internet. Windows and Intel Macs use Cloud Mode for dictation.
Can I use Voibe with Cursor, VS Code, and other developer tools?
Yes! Voibe works in every app on Mac and Windows including Cursor, VS Code, Linear, Jira, and any other development tool. It's a system-wide voice dictation app that inserts text wherever your cursor is.
Can I change the hotkey?
Yes, on both Mac and Windows. You can change the hotkey anytime from the Voibe dashboard. Just click the hotkey setting and pick a new one. Voibe recognises left and right modifier keys separately, so you can dedicate one side to dictation.
Can I use Voibe for medical or legal documentation?
Many professionals handling sensitive work use Voibe because of its data relationship: your audio is never stored, never sold, and never used to train AI. On an Apple Silicon Mac you can keep dictated content local by choosing the on-device engine and turning optional AI text formatting off. Zero-retention cloud mode runs only open-source models and deletes audio the moment transcription completes. Always consult your organization's specific compliance requirements.
Are my voice recordings stored or saved anywhere?
No. Voibe immediately discards your audio the moment transcription is complete — it's never stored, sold, or used to train AI. In on-device mode the audio never leaves your Mac at all. In zero-retention cloud mode, which is how Voibe runs on Windows and Intel Macs, it travels over an encrypted connection to our speech providers, is transcribed by open-source models, and is deleted right away. Your audio is as temporary as your thoughts.